Reference

Terms That Govern Your zonko Account

These terms set the rules for every account opened on zonko — what you can do, what we require, and how your payments through PayPal, Venmo, and Play+ are handled. Access depends on state law and is available only where local law permits.

Account eligibility rulesPayment terms: PayPal, Venmo, Play+State-based access conditionsAccount conduct standards

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What These Terms Cover and How They Apply

zonko Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By opening an account on zonko, you agree to the full set of terms laid out on this page. These terms apply to every session, every deposit, and every withdrawal request — including transactions made via PayPal, Venmo, and Play+ prepaid cards. Eligibility is determined by

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your state of residence; access is not available in all US states, and it is your responsibility to confirm that online gaming is permitted where you are located. We may update these terms at any time. When we do, the revised version is posted here with
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an updated effective date, and continued use of your account after that date means you accept the changes. If you disagree with any update, stop using the account and contact support to request closure. Accounts are personal and non-transferable — you may not share login credentials
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or allow another person to transact on your behalf. Any activity that appears to misuse payment rails, including chargebacks filed without a valid dispute, may result in account suspension. For payment-specific disputes involving PayPal, Venmo, or Play+, the resolution path runs through your account transaction history
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first, then our support team.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

HOW WE HANDLE IT

Account Security and Your Data Under These Terms

These terms set out how zonko manages your account data, how long we keep records, and what you can request. Identity verification is required before any withdrawal is processed — that means submitting a government-issued ID and confirming the payment method on file, whether that's PayPal, Venmo, or a Play+ card. We retain transaction records as required by applicable financial regulations; you can request a copy of your data by contacting support through the chat or email channels listed above.

Data Retention

We keep account and transaction records for as long as required under applicable law. You can request a summary of your data at any time through the account support email channel.

Identity Verification

Before withdrawals are released, we verify your identity against the payment method on file — PayPal, Venmo, or Play+. This step protects your account from unauthorized withdrawal requests.

Cookie Policy

We use session and analytics cookies to keep your account secure and to understand how the platform is used. Cookie preferences can be adjusted through your browser settings at any time.

Account Changes

To update personal details covered under these terms — email address, linked payment method, or state of residence — contact support directly. Some changes require re-verification before they take effect.

TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from your account dashboard to ask about any clause in these terms. Our team can clarify account rules, payment conditions, or eligibility questions in real time.

Email Support Send a detailed message to our support address if your question involves a specific transaction, a dispute under these terms, or a request to close your account under the withdrawal clause.

Account Help Center Browse the help center from your account settings page for written answers on payment terms, account conduct rules, and how state-based access conditions are applied to your profile.

Questions About These Terms, Answered

If something in these terms isn't clear, the questions below cover what we hear most. Can't find what you need? Use live chat or email support to get a direct answer.

These terms apply to every person who opens an account on zonko. You must be located in a state where online gaming is permitted under local law and meet the minimum age requirement for your state.

We can update these terms at any time. The revised version is posted here with a new effective date. Continuing to use your account after that date counts as acceptance of the updated terms.

Start by reviewing the transaction in your account history. If the issue isn't resolved there, contact our support team with the transaction reference. Filing a chargeback without going through this process may suspend your account.

Email our support team and ask for a data summary. We'll compile your account and transaction records and send them in line with applicable data-handling requirements. Identity verification may be required before we release the file.

No. Accounts are personal and non-transferable under these terms. Sharing login credentials or allowing another person to deposit, play, or withdraw on your behalf is a breach of your account agreement.

Contact support via live chat or email and request closure. Any pending withdrawals tied to PayPal, Venmo, or Play+ will be processed through the standard verification path before the account is deactivated.

Reference

Terms & Conditions

Access may be available only in states where local law permits.

InfoPrivacy Policy InfoVegas Blackjack Appzonko App

Terms That Govern Your zonko Account

Account Security and Your Data Under These Terms

Data Retention

Identity Verification

Cookie Policy

Account Changes

Reach Us About These Terms

Questions About These Terms, Answered

01 Who do these terms apply to?

02 Can zonko change these terms without notice?

03 What happens if I dispute a PayPal or Venmo transaction?

04 How do I request a copy of my account data?

05 Can I transfer my account to another person?

06 How do I close my account under these terms?

Terms & Conditions

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