Reference

What Governs Your Account at zonko

Access to zonko depends on where you are — availability is determined by state law, and you agree to our terms when you open an account.

State-Eligible Access OnlyAccount Terms Apply at Sign-UpUS Player Data StandardsPayPal, Venmo, Play+ CoveredContact Us to Request Changes

Explore the Lobby Read FAQ

HOW WE HANDLE THIS

Data, Cookies, Security, and Your Account Rights

We handle account data the way a payments-first platform should — only collecting what we need, protecting it in transit, and giving you a clear path to review or remove it. Players in Pittsburgh and elsewhere in eligible states get the same data standards regardless of which payment method they use.

Data Retention

We keep account records for the period required by applicable regulations. You can request a summary of what we hold through live chat or the help center.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your wallet choice — PayPal, Venmo, or Play+. No third-party ad tracking cookies are used inside the account area.

Account Security

Your account is protected by SSL encryption and two-factor authentication options. Identity verification happens through a secure document upload flow before your first withdrawal clears.

Requesting Changes

To update personal details, close your account, or ask us to delete data, contact support via live chat with your account ID. We process those requests within five business days.

Terms That Apply to Your zonko Account

zonko Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open a zonko account, you confirm that you are of legal age to participate in online gaming in your state, and that online casino or sportsbook access is permitted where you are located. We do not claim nationwide legality — eligibility depends entirely on

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your state's laws and regulations at the time you access the platform. Your account details, payment method records, and transaction history are subject to our data retention policy. We store the minimum information needed to operate your account, process withdrawals, and meet any applicable reporting obligations.
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When you use PayPal, Venmo, or Play+ to fund your account, transaction data passes through those processors under their own privacy terms as well as ours. You can request a summary of the data we hold on your account at any time through our support channel.
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Ongoing access to zonko requires that your account remains in good standing — meaning no disputed chargebacks, no verified identity mismatches, and no use from a state where access is not currently permitted. Changes to these terms are posted to this page, and continued use of
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the account after a policy update constitutes acceptance.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

POLICY CONTACT

How to Reach Us on Legal or Account Matters

If you have a question about your rights under our terms, want to request a copy of your data, or need to report a policy concern, we have a few direct paths. Our support team handles account-level legal questions — just let them know it's a policy matter when you reach out so it gets routed correctly.

What US Players Ask About zonko Legal Terms

These are the questions we actually hear from account holders about policy, eligibility, data rights, and how our terms work in practice.

Access depends on your state's laws at the time you log in. We do not claim availability in every US state — check your local regulations before opening an account.

We store the information you provide at registration, identity verification documents, and payment records — including PayPal, Venmo, and Play+ transaction logs — for the period required by law.

Contact our support team via live chat or email with your account ID and request a data summary. We will compile and send it within five business days of verification.

Yes. Submit a deletion request through live chat or support email. Some records may be retained for the minimum period required by applicable regulations even after account closure.

We post any policy updates to this page. Continuing to use your account after a change is posted counts as acceptance — so check back if you get a notification.

No — whether you fund with PayPal, Venmo, or a Play+ prepaid card, the same account terms and data policies apply. Each processor also has its own privacy terms that cover their side of the transaction.

Reference

Legal

Access may be available only in states where local law permits.

InfoPrivacy Policy Infozonko Banking Guide AccountRegister

What Governs Your Account at zonko

Data, Cookies, Security, and Your Account Rights

Data Retention

Cookie Use

Account Security

Requesting Changes

How to Reach Us on Legal or Account Matters

What US Players Ask About zonko Legal Terms

01 Is zonko available in my state?

02 What data does zonko store about my account?

03 How do I request a copy of my personal data?

04 Can I delete my account and have my data removed?

05 Do zonko's terms change, and how will I know?

06 Does my payment method affect my legal standing on zonko?

Legal

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